WHO ARE WE?

Equiem is a leading global SaaS Proptech company revolutionising the real estate industry. We empower property professionals with innovative solutions that streamline their workflows, enhance customer experiences, and drive business growth. Our cutting-edge technology has transformed how landlords digitise their buildings and makes them exciting, productive, and vibrant places to work.

Equiem started with two employees and one building in 2011. Today, we have 100+ staff, and our app lives in 800+ buildings worldwide, including many of the world’s most recognisable skyscrapers and campuses.

THE ROLE

Location: Remote within GA, IL, MA, NJ, NY, NC, PA or TX | Occasional Travel Required

We are seeking a dynamic Strategic Account Manager with a strong commitment to growth through innovative products and solutions to join our team. As a member of the North America Regional Team, you will be instrumental in driving Equiem's expansion.

Reporting to the Global Sales Director, this is a remote role that allows you to work from Eastern or Central, North America. However, occasional travel and in-person meetings will be part of your role. We understand the importance of work-life balance and will support you in managing your professional and personal commitments

As the Account Manager, you will play a crucial role in cultivating and managing relationships at the portfolio level within your assigned customer accounts. Your direct responsibility is to ensure the retention and growth of revenue, making a significant impact on the sustained success of our initiatives.

Key responsibilities:

1. Pipeline & Revenue Growth:

• Oversee the sales pipeline, ensuring a healthy flow of opportunities.
• Lead in key deals, managing top-tier negotiations.
• Analyze sales metrics to identify bottlenecks and opportunities.
• Provide accurate revenue forecasting and assess deal closure probabilities.

2. Customer & Partner Relationships:

• Foster long-term relationships with key customers and strategic accounts.
• Participate in high-stakes customer meetings to drive deals and renewals.

3. Cross-Department Collaboration:

• Align with the Business Development and Marketing teams to optimize lead generation.
• Work closely with Product teams to provide insights that shape product enhancements.

4. Market Intelligence & Strategy:

• Stay informed on industry trends, market shifts, and the competitive landscape.
• Gather customer and sales team feedback to refine go-to-market strategies.

5. Reporting & Communication:

• Report on sales performance, revenue forecasts, and progress towards goals to the global leadership team.