Junior Social Media & Community Manager

Remote - United States

About Us

Stocktwits is a leading social network and community of individual investors and traders. Our mission is to provide the platform to host the global conversation for investors and traders of all types of assets, styles and experience levels to connect, learn, profit and have fun.

From our beginnings as inventors of the cashtag (e.g. $TSLA), Stocktwits has grown to millions of members and become the defining voice of “social finance.” Stocktwits is the only place to get a pulse on the markets and ideas you care about.

Our community continues to grow rapidly and we are looking for passionate team members to join us as we reimagine the future of financial media, investing & trading services and the tools for the next generation.

The Role

In this role, you will assist the social and community team in crafting engaging social media content and building a thriving community of users. You will work closely with senior team members to effectively promote the Stocktwits brand and engage with our target audience.

What You’ll Do

• Assist the social and community team in the creation and publishing of engaging, high-quality content across various social media platforms to enhance brand awareness, drive engagement and increase the follower base.
• Monitor social media channels, assist in responding to comments and messages, and engage with the audience to foster positive relationships, address inquiries, and communicate user feedback to internal teams.
• Complete social website changes and regular updates through the company’s content management platform.
• Drive user engagement by welcoming new members, regularly joining conversations and promoting strong user generated content.
• Assist in representing Stocktwits externally with the promotion and execution of in-person and virtual events.
• Research, build, and manage relationships with influencers and financial media personalities.
• Perform other duties as assigned.

What You’ll Need

• 2-3+ years of professional social media marketing or online community management experience.
• Interest in financial services and an understanding of what resonates with the Stocktwits community.
• Desire to creatively engage and grow an existing organic community.
• Experience creating social media content with the ability to adapt the tone to different platforms and audiences.
• Familiarity with social media management tools and analytics platforms such as Sprout Social.
• Knowledge of industry trends, best practices, and emerging platforms in social media and communications.
• Creative mindset with a focus on innovation and a bias toward action.
• Proactive and excited to jump in and help wherever needed.
• Team player; Comfortable asking for help when needed.
• Organizational and project management skills with a demonstrated ability to balance numerous projects while meeting tight deadlines.
• Attention to detail.
• Effective interpersonal skills, particularly in building relationships and working collaboratively both internally and externally.
• Comfortable working in a fast-paced environment with changing priorities.
• Proficient in English with strong written and verbal communication skills (grammar & syntax).
• Willing to join meetings or take calls outside of normal business hour

Qualities We Look For

• Craftsmanship: Simply put, you give a shit about the work you do and have empathy for who you do it with and for.
• Always Learning: Your thirst for knowledge, new challenges and bettering yourself never ends personally and professionally.
• Impactful: You want to make an impact at scale and recognize that consistent, regular execution is how you get there. As we like to say, small wins equal big things!
• Hunger for Success: You bring a deep desire to succeed with a sense of controlled urgency.

Benefits and Perks!

• A competitive salary.
• Truly unlimited PTO and sick leave: Take that trip you’ve been planning!
• Remote-work flexibility: Work from the comfort of your home or our gorgeous NYC office.
• Fully paid for comprehensive health care (medical, dental, vision): We are, quite literally, fully invested in your health and wellbeing!
• Mental health benefits: Take advantage of a TalkSpace membership paid for by Stocktwits.
• 401k with company match up to 4%.
• Stock options: You’ll have a meaningful stake in our success.
• Generous WFH stipend: Set up your home office for maximum daily comfort!
• Additional memberships and perks.